PROLIN Smart Client 10 for HP Service Desk 4.5 – Keep the best, and add the rest!
Update, upgrade, and extend the life of your HP Service Desk 4.5 installation with a simple, smooth transition to PROLIN Smart Client 10
PROLIN Smart Client 10 combines the advantages of a Smart Client – a rich user interface, improved user-interface performance, desktop integration, offline capabilities, and easy deployment – to improve your organization's operational efficiency, while adding FUN for all of your help desk employees and service engineers.
PROLIN Smart Client 10 is a state-of-the-art, SaaS-based, smart-client interface, with 30 improvements, compared to your HP Service Desk client:
- Overall Improvements with a fast, modern, Smart Client User Interface and high product quality, based on standard .NET component architecture;
- IT Management Improvements including online, click-once deployment and support for Service Packs 22 through 35;
- Improved Views including better “Quick” views; composite “Service Today” view; improved “Tree” views, including quick filters; CMDB view; and flexible console layout;
- Improved Reporting with enhanced-view printouts; dashboard view for daily statistics; and advanced graphical chart-type support;
- Improved Navigation including tabbed views; quick filter navigator; improved view selection; faster multi-record navigation; “All Views” maintenance screen enhancements;
- Improved Search includes quick filter in “Views”; easier construction of search criteria; support for complex ID and date queries; extended search on “date” fields;
- Improved Layout with improved attachments management; better mandatory field notification; and automatic resizing of filed labels.
Smart Client 10 is designed to run alongside your current HP Client to ensure a smooth, risk-free and worry-free transition.
Take advantage of a brand new client interface on your HP Service Desk 4.5 system and chart your course to ITSM as a Service.
No risk
- No change to your current HP Service Desk installation
- Run PROLIN Smart Client 10 in parallel with your HP Service Desk clients
- Avoid migration risk, headaches, and loss of historical data
Low switching cost
- Smart Client 10 runs against Service Desk data without extra effort
- Quick configuration with no customization required
- Optional phased implementation of your users
- Easy to use with self provisioning, self configuration, and automatic updates via the web server
Low cost
- No migration expense
- No new server and/or database
- Low cost, “SaaS like” pricing option
- So intuitive and easy to use, you can do it yourself
Try PROLIN Smart Client 10 FREE, with a 30-day trial!
Begin with Smart Client 10 in parallel with your current system. See for yourself the advantages of an update and upgrade to PROLIN.